Technical Support
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Technical Support Services
Need Computer Support services? Need Help!
We know how frustrating it can be to have to wait for someone to attend to your faulty computer that is critical to the smooth daily operation of your business. We come to you! Within 2 hours of logging your call an IT technician will be onsite!
He will analyse where the fault is and repair onsite. If onsite support is not possible we will book it in and quote you on repairs. There is no charge for quotations. Our hourly labour rate is charged at R 250.00 per hour.
If you are situated more than 10KM from us there will be an additional travel fee of R 50.00
This is exactly what is required by the SME sector, where a full time Information Technolgy post is not warranted! Outsourcing this function is the answer which will allow you to focus your energies on your core business while specialists ensure the functionality and availability of supporting systems. Let us take care of I.T. for you!
Ask us about our Service Level Agreements, this will ensure regular preventative maintenance, scheduled backup services and fast reactive services at a fixed monthly cost.
